Condition Cause Solution
"Prg. Dest." does not appear on
the fax or scanner screen for
specifying destinations.
"Restrict Adding of User
Destinations (Fax)" and/or
"Restrict Adding of User
Destinations (Scanner)" is set to
[On] in "Restrict Use of
Destinations (Fax)" and/or
"Restrict Use of Destinations
(Scanner)" under "Extended
Security", so only the user
administrator can register
destinations in the Address Book
on the fax or scanner screen.
Registration must be done by
the user administrator.
User authentication is disabled,
yet stored files do not appear.
User authentication might have
been disabled without "All
Users" being selected for user
access to stored files.
Re-enable user authentication,
and select [All Users] as the
access permission setting of the
files you want to display.
For details, see "Configuring
Access Permissions for Stored
Files".
User authentication is disabled,
yet destinations specified using
the machine do not appear.
User authentication might have
been disabled without "All
Users" being selected for
"Protect Destination".
Re-enable user authentication,
and select [All Users] as the
access permission setting of the
destinations you want to
display.
For details, see "Protecting the
Address Book".
Cannot print when user
authentication has been
enabled.
User authentication may not be
specified in the printer driver.
Specify user authentication in
the printer driver. For details,
see the printer driver Help.
[Finish Job and Limit] is selected
in "Machine action when limit is
reached", but the current job is
canceled before it is finished.
Depending on the application
you are using, the machine
might recognize a job as
multiple jobs, causing
cancelation of the job before it
is finished.
Reset the print volume use
setting for the user by, for
example, clearing the print
volume use counter, and then
perform printing again. For
details about clearing print
volume counters, ask the user
administrator.
If Authentication Fails
299
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