Problem Causes Solutions
Images appear only
partially.
The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. For details about
the proper way to store it, see "Paper
Storage", About This Machine.
Black lines appear. The exposure glass,
scanning glass, exposure
glass cover, or ADF is dirty.
Clean them. See "Maintaining Your
Machine", About This Machine.
White lines appear. The exposure glass,
scanning glass, exposure
glass cover, or ADF is dirty.
Clean them. See "Maintaining Your
Machine", About This Machine.
Copies are blank. The original is not set
correctly.
When using the exposure glass, face
the originals down. When using the
ADF, face them up.
A moire pattern is produced
on copies.
The original has a dot
pattern image or many lines.
Place the original on the exposure
glass at a slight angle.
Black spots appear on the
copy of a photographic
print.
Because of high humidity,
the photographic print has
stuck to the exposure glass.
Place the print on the exposure glass in
either of the following ways:
•
Place an OHP transparency on
the exposure glass, and then
place the print on the OHP
transparency.
• Place the print on the exposure
glass, and then place two or three
sheets of white paper on it. Leave
the exposure glass cover or ADF
open when copying.
White stripes appear on the
OHP.
Fragments of paper are
stuck to the OHP.
Use a dry cloth to wipe any paper
fragments off the back of the OHP.
When You Cannot Make Clear Copies
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