Message Causes Solutions
"Check whether there are
any network problems."
[14-01]
The DNS server, SMTP
server, or folder specified for
transfer to was not found, or
the destination for Internet
Fax around (not through) the
SMTP server could not be
found.
• In [System Settings], under
[Interface Settings], check that the
DNS server is correctly
programmed. You can also use
the Web Image Monitor for
confirmation. See Web Image
Monitor Help.
•
In [System Settings], under [File
Transfer], select [SMTP Server],
and then check that "Server
Name" or "Port No." is correctly
programmed. You can also use
the Web Image Monitor for
confirmation. See Web Image
Monitor Help.
• Check that the folder for transfer is
correctly specified.
• Check that the computer in which
the folder for transfer is specified
is correctly operated.
• Check that the LAN cable is
correctly connected to the
machine.
• Contact the network administrator
of the destinations.
• Contact the network
administrator.
3. Troubleshooting When Using the Facsimile Function
46
To Next Page
