Message Causes Solutions
"Check whether there are
any network problems."
[15-11]
Cannot find the DNS server
or POP3/IMAP4 server.
• In [System Settings], under
[Interface Settings], check that the
IP address of the DNS Server is
correctly programmed. You can
also use the Web Image Monitor
for confirmation. See Web Image
Monitor Help.
•
In [System Settings], under [File
Transfer], select [POP3 / IMAP4
Settings], and then check that
"Server Name" is correctly
programmed. You can also use
the Web Image Monitor for
confirmation. See Web Image
Monitor Help.
• In [System Settings], under [File
Transfer], select [E-mail
Communication Port], and then
check that the port number of the
POP3/IMAP4 server is correctly
programmed. You can also use
the Web Image Monitor for
confirmation. See Web Image
Monitor Help.
• Check that the LAN cable is
correctly connected to the
machine.
• In [System Settings], under [File
Transfer], select [Reception
Protocol], and then check that the
reception protocol is correctly
programmed. You can also use
the Web Image Monitor. See
Web Image Monitor Help.
• Contact the network
administrator.
Messages Displayed When Using the Facsimile Function
49
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