Problem Causes Solutions
It takes a long time to
complete a print job.
Photographs and other data
intensive pages take a long
time for the machine to
process, so simply wait
when printing such data.
If the Data In indicator is blinking, data
has been received by the printer. Wait
for a moment.
Changing the following settings with
the printer driver may help speed up
printing:
PCL 5e
On the printer driver's [Print
Quality] tab, select a lower
resolution in the "Resolution" area.
Images are printed in the
wrong orientation.
The feed orientation you
selected and the feed
orientation selected in the
printer driver's option setup
might not be the same.
Set the machine's feed orientation and
the printer driver's feed orientation
accordingly. See the printer driver
Help.
When using Windows XP/
Vista/7, and Windows
Server 2003/2003
R2/2008/2008 R2,
optional components
connected to the machine
are not recognized.
Bidirectional communication
is not working.
Set up optional devices on the
Properties of the printer. See the printer
driver Help.
When using Windows XP/
Vista/7, and Windows
Server 2003/2003
R2/2008/2008 R2,
combined printing, booklet
printing, or Auto Reduce /
Enlarge printing does not
come out as expected.
The correct application or
printer driver settings are not
made.
Make sure the application's paper size
and orientation settings match those of
the printer driver. If a different paper
size and orientation are set, select the
same size and orientation.
A print instruction was issued
from the computer, but
printing did not start.
User Authentication may
have been set.
Contact your administrator.
4. Troubleshooting When Using the Printer Function
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