Problem Causes Solutions
The print job is not canceled
even when the machine is
switched to offline status.
Even when the machine is
offline, printing is performed
when [Job Acceptance
Priority] has been set in
[Parallel Interface] in the
[Interface Settings] in the
System Settings menu.
Change the setting of Signal Control to
Printer priority. See "Interface Settings",
Network and System Settings
Reference .
PDF files do not print out/
cannot perform PDF direct
print.
PDF files are password-
protected.
To print password-protected PDF files,
enter the password in the [PDF Menu]
or on Web Image Monitor. For details,
see "PDF Menu", Printer Reference ,
or Web Image Monitor Help.
PDF files do not print out/
cannot perform PDF direct
print.
PDF files cannot be printed if
they are print-disabled in
PDF file security setting.
Change the PDF file security setting.
PDF direct print produces
strange or malformed
characters.
Fonts were not embedded. Embed fonts in the PDF file you want to
print, and then print.
Printing by Bluetooth is slow. The number of jobs exceeds
the capacity of the machine.
Reduce the number of jobs.
Printing by Bluetooth is slow. • A communication error
might have occurred.
•
Interference from the
wireless LAN devices
can reduce
communication speed.
• Bluetooth transmission
speeds are not high.
• Remove the machine from close
proximity with the wireless LAN
devices.
• If there are active wireless LAN
devices or other Bluetooth devices
nearby, relocate the machine or
disable those devices.
If the problem cannot be solved, contact your service representative.
Other Printing Problems
97
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