Message Causes Solutions
"Destinations to which
encrypted files will be sent
contain users that could not
be verified by the
certificates. Check the
destinations."
S/MIME certificates are
valid, but the Certificate
Authority could not be found
for the destination.
Contact your administrator.
"Entered user code is not
correct. Please re-enter."
You have entered an
incorrect user code.
Check the authentication settings, and
then enter a correct user code.
"Exceeded max. E-mail size.
Sending E-mail has been
cancelled. Check [Max. E-
mail Size] in Scanner
Features."
The file size per page has
reached the maximum e-
mail size specified in
[Scanner Features].
• In [Scanner Features], under
[Send Settings], increase the size
of [Max. E-mail Size].
•
In [Scanner Features], under
[Send Settings], set [Divide &
Send E-mail] to [Yes (per Page)]
or [Yes (per Max. Size)].
"Exceeded max. No. of
results to display. Max.: n"
(A figure is placed at n.)
Search results have
exceeded the max.
displayable number.
Search again after changing the
search conditions.
"Exceeded max. data
capacity. Check scanning
resolution, then press Start
key again."
The scanned data exceeded
maximum data capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. See "Relationship between
Resolution and Scan Size", Scanner
Reference
.
"Exceeded max. data
capacity. Check the
scanning resolution, then
reset original(s)."
The scanned original
exceeded maximum data
capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. See "Relationship between
Resolution and Scan Size", Scanner
Reference .
"Exceeded max. number of
alphanumeric characters for
the path."
The maximum number of
specifiable alphanumeric
characters in a path has
been exceeded.
The maximum number of characters
which can be entered for the path is
256. Check the number of characters
you entered, and then enter the path
again.
Messages Displayed When Using the Scanner Function
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