Diagnostic information 2-65
5058-030
151.03 Second transfer contact/retract failure
2
Check the sensor (1st transfer
rolls retract HP) for proper
connection.
Is the above component
properly connected?
Replace the 1st transfer retract
clutch assembly.
Go to “1st transfer retract
clutch assembly removal” on
page 4-22.
Replace the connections.
3
Check the 1st BTR retract motor
for proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch PRINTER MOTOR
TESTS.
4. Touch 1st transfer rollers
retract motor (contracted).
5. Touch 1st transfer rollers
retract motor (retracted).
Does the above component
operate properly (motor
rotating)?
Go to step 5. Go to step 4.
4
Check the 1st BTR retract motor
for proper connection.
Is the above component
properly connected?
Replace the 1st BTR retract
motor. Go to
“Fuser/lower
redrive/1st BTR retract motor
removal” on page 4-99.
Replace the connections.
5
POR the machine.
Does the error continue?
Replace the upper printer engine
PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-181.
Problem resolved
Step Action and questions Yes No
1 Check the sensor (2nd transfer
roll retract HP) for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch PRINTER SENSOR
TESTS.
4. Touch Sensor (2nd transfer
roll retract HP).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to step 3. Go to step 2.
Step Action and questions Yes No