Diagnostic information 2-225
5058-030
Blank print (no print)
Check the media path for foreign objects such as staples, clips, scraps of media.
11
Replace the RIP PCBA.
Go to “RIP PCBA removal” on page 4-144.
Does the problem remain?
Go to step 12. Problem
resolved
12
POR the machine.
Does the problem remain?
Replace the
LED printhead.
Go to “LED
printhead
removal” on
page 4-96.
Problem
resolved
Step Check Yes No
1 Check the four toner cartridges for proper installation.
Reprint the defective image.
Is the image density normal?
Problem solved. Replace any
empty toner
cartridges.
2
Check the 2nd transfer roller for contamination and
wear.
Is the 2nd transfer roller free of excess wear and
contamination?
Go to step 3. Replace the 2nd
transfer roller.
Go to “2nd
transfer roller
removal” on
page 4-24.
3
Check the four PC cartridges for proper installation.
Check the PC cartridge connections.
Are the PC cartridge connections free of excess
wear and contamination?
Go to step 4. Correct and
clean
contaminated
pins, or replace
the appropriate
PC cartridge or
connector.
Step Check Yes No
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