Diagnostic information 2-183
5058-030
481.01 Sensor (finisher media entrance) static jam
7
POR the machine, and perform a
print test. Go to “PRINT TESTS”
on page 3-22.
Does the error continue?
Replace the finisher PCBA.
Go to “Finisher PCBA removal”
on page 4-281.
Problem resolved
8
POR the machine, and perform a
print test. Go to “PRINT TESTS”
on page 3-22.
Does the error continue?
Replace the upper printer engine
PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-181.
Problem resolved
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any
media fragments?
Go to step 2. Remove any media or media
fragments.
2
Check the sensor (bridge media
entrance) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (finisher
media entrance).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to Step 4. Go to Step 3.
3
Check the sensor (finisher media
entrance) for proper connection.
Is the above component
properly connected?
Replace the sensor (finisher
media entrance). Go to
“Sensor
(finisher media entrance)
removal” on page 4-320.
Replace the connections.
4
Check the finisher PCBA for
proper connection.
Is the above component
properly connected?
Go to step 5. Replace the connections.
5
POR the machine, and perform a
print test. Go to
“PRINT TESTS”
on page 3-22.
Does the error continue?
Replace the finisher PCBA.
Go to “Finisher PCBA removal”
on page 4-281.
Problem resolved
Step Action and questions Yes No
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