Lexmark C950 - Sensor (Upper Media Exit) Static Jam

Diagnostic information 2-191
5058-030
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485.01 Sensor (upper media exit) static jam
3
Check the sensor (compiler
media present) for proper
connection.
Is the above component
properly connected?
Replace the sensor (compiler
media present).
Replace connections.
4
Check the finisher PCBA for
proper connection.
Is the above component
properly connected?
Go to Step 5. Replace the connections.
5
POR the machine.
Does the error continue?
Replace the finisher PCBA.
Go to “Finisher PCBA removal”
on page 4-281.
Problem resolved
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any
media fragments?
Go to step 2. Remove any media or media
fragments.
2
Check the sensor (upper media
exit) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (upper media
exit).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to Step 4. Go to Step 3.
3
Check the sensor (upper media
exit) for proper connection.
Is the above component
properly connected?
Replace the sensor (upper media
exit).
Go to “Sensor (upper media
exit) removal” on page 4-336.
Replace connections.
4
Check the finisher PCBA for
proper connection.
Is the above component
properly connected?
Go to Step 5. Replace the connections.
5
POR the machine.
Does the error continue?
Replace the finisher PCBA.
Go to “Finisher PCBA removal”
on page 4-281.
Problem resolved
Step Action and questions Yes No