Lexmark C950 - Stacker bin Failure

Diagnostic information 2-147
5058-030
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381.12 Stacker bin failure
5
Check the media eject clamp
clutch for proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR
TESTS.
4. Touch Media eject clutch.
Does the above component
make an audible clicking
noise?
Go to step 7. Go to step 6.
6
Check the media eject clamp
clutch for proper connection.
Is the above component
properly connected?
Replace the media eject clamp
clutch. Go to “Media eject clamp
clutch removal” on page 4-297.
Replace the connection.
7
Perform a POR.
Does the error continue when
the power is turned off/on?
Replace the finisher PCBA. Go to
“Finisher PCBA removal” on
page 4-281.
Problem resolved
Step Action and questions Yes No
1 Check the vertical transport
mechanism of the stacker bin for
obstacles and damage.
Are the any obstacles in the
vertical transport mechanism
of the stacker bin?
Remove obstacles. Go to step 2.
2
Check the sensor (stacker bin
level encoder) for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (stacker bin
level encoder).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to step 4. Go to step 3.
Step Action and questions Yes No