Diagnostic information 2-137
5058-030
381.02 Sensor (front tamper HP) lag jam
Step Action and questions Yes No
1 Check the tamper mechanism by
moving it manually.
Does the above component
slide back and forth properly?
Go to step 2. Replace the media compiler unit
assembly. Go to “Media
compiler unit assembly
removal” on page 4-294.
2
Check the sensor (front tamper
HP) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (front tamper
HP).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to step 4. Go to step 3.
3
Is the sensor (front tamper HP)
properly connected?
Is the above component
properly connected?
Replace the sensor (front tamper
HP). Go to “Sensor (front
tamper HP) and sensor (rear
tamper HP) removals” on
page 4-321.
Replace the connection.
4
Check the front tamper motor for
proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR
TESTS.
4. Touch Front tamper motor
(forward).
5. Touch Front tamper motor
(rearward).
Does the above component
operate properly?
Go to step 6. Go to step 5.
5
Check the front tamper motor for
proper connection.
Is the above component
properly connected?
Replace the media compiler unit.
Go to
“Media compiler unit
assembly removal” on
page 4-294.
Replace the connections.
6
Perform a POR.
Does the error continue when
the power is turned off/on?
Replace the finisher PCBA. Go to
“Finisher PCBA removal” on
page 4-281.
Problem resolved
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