Diagnostic information 2-103
5058-030
230.01 Sensor (duplex wait) static jam
231.03 Sensor (duplex wait) late jam
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any
media fragments?
Go to step 2. Remove any media or media
fragments.
2
Check the sensor (duplex wait)
for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch PRINTER SENSOR
TESTS.
4. Touch Sensor (duplex wait).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to step 4. Go to step 3.
3
Check the sensor (duplex wait)
for proper connection.
Is the above component
properly connected?
Replace the printer left duplex
door assembly. Go to “Printer
left duplex door assembly
removal” on page 4-136.
Replace the connections.
4
POR the machine, and perform a
print test. Go to “PRINT TESTS”
on page 3-22.
Does the error continue?
Replace the lower engine PCBA.
Go to “Lower engine PCBA
removal” on page 4-98.
Problem resolved
5
POR the machine, and perform a
print test. Go to “PRINT TESTS”
on page 3-22.
Does the error continue?
Replace the upper printer engine
PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-181.
Problem resolved
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any
media fragments?
Go to step 2. Remove any media or media
fragments.
2
Check the duplex rolls for wear.
Is the above component free of
excess wear and damage?
Go to step 3. Replace the upper redrive
assembly.
Go to “Upper redrive assembly
removal” on page 4-183.
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