Diagnostic information 2-143
5058-030
381.09 Sensor (media eject clamp HP) lag jam
3
Check the clamp drive motor for
proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR
TESTS.
4. Touch Media eject clamp
motor (unclamp).
5. Touch Media eject clamp
motor (clamp).
Does the above component
operate properly?
Go to step 5. Go to step 4.
4
Check the clamp drive motor for
proper connection.
Is the above component
properly connected?
Replace the clamp drive motor.
Go to
“Clamp drive motor
removal” on page 4-268.
Replace the connection.
5
Perform a POR.
Does the error continue when
the power is turned off/on?
Replace the finisher PCBA. Go to
“Finisher PCBA removal” on
page 4-281.
Problem resolved
Step Action and questions Yes No
1 Check the sensor (media eject
clamp HP) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (media eject
clamp HP).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to step 3. Go to step 2.
2
Check the sensor (media eject
clamp HP) for proper connection.
Is the above component
properly connected?
Replace the sensor (media eject
clamp HP). Go to
“Sensor
(media eject clamp HP)
removal” on page 4-323.
Replace the connection.
Step Action and questions Yes No
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