Diagnostic information 2-227
5058-030
Solid black
Check the media path for foreign objects such as staples, clips, scraps of media.
Step Check Yes No
1 Check the four PC cartridges for proper installation.
Check the PC cartridge connections.
Are the PC cartridge connections free of excess
wear and contamination?
Go to step 2. Correct and
clean
contaminated
pins, or replace
the appropriate
PC cartridge or
connector.
2
Check the charge roll HVPS PCBA connections.
Is the above component properly connected?
Go to step 3 Replace the
connection.
3
Replace the charge roll HVPS PCBA. Go to “Charge
roll HVPS PCBA removal” on page 4-36.
Perform a print test. Go to “PRINT TESTS” on
page 3-22.
Does the problem remain?
Go to step 4. Problem
resolved
4
Check the upper printer engine PCBA for proper
connectivity. Disconnect and reconnect all appropriate
cables.
Replace the upper printer engine PCBA.
Go to “Upper printer engine PCBA removal” on
page 4-181.
Perform a print test. Go to “PRINT TESTS” on
page 3-22.
Does the problem remain?
Replace the RIP
PCBA.
Go to “RIP
PCBA removal”
on page 4-144.
Problem
resolved