Diagnostic information 2-11
5058-030
83.xx Transfer module
missing
Insert the transfer module into the printer.
84.xx Replace [color]
photoconductor
1. Replace the photoconductor, following the instruction sheet that came with the
replacement part.
2. From the printer control panel, touch Continue to clear the message and
continue printing.
88 Replace [color]
cartridge
The specified print or toner cartridge is empty.
1. Replace the specified cartridge.
For instructions on replacing a cartridge, from the printer control panel, touch
More Information.
2. Touch Continue to clear the message and continue printing.
88.xx [color] cartridge
low
1. Order a replacement toner cartridge immediately.
2. Remove the specified cartridge.
3. Firmly shake the cartridge side-to-side and front-to-back several times to
redistribute the toner.
4. Reinsert the cartridge, and then touch Continue to clear the message and
continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then
replace the cartridge.
88.xx [color] cartridge
very low
The specified cartridge is very low.
1. For instructions on replacing a cartridge, from the printer control panel, touch
More Information.
2. Touch Continue to clear the message and continue printing.
1565 Emulation error,
load emulation option
The printer automatically clears the message in 30 seconds, and then disables the
download emulator on the firmware card.
Paper jam error codes
Error code Description Action
201 Paper Jam Jam is detected at the fuser or at the
printer exit.
Go to “201-202 paper jams” on
page 3-29.
202 Paper Jam Jam is detected at the printer exit. Go to “203 paper jam” on page 3-31.
230 Paper Jam Jam is detected at the duplex area. Go to “230 paper jam” on page 3-32.
231 Paper Jam
Check Duplex
Jam is detected at the duplex area. Go to “231 paper jam” on page 3-33.
24x Paper Jam
Check Tray [x]
Jam is detected at the media trays. Go to “24x paper jam” on page 3-35.
250 Paper Jam
Check Manual
Feeder
Jam is detected at the MPF. Go to “250 paper jam” on page 3-41.
281 Paper Jam Jam is detected at the fuser or the
bridge unit.
Go to “281 paper jam” on page 3-41.
455 Staple Jam A jam is detected at the stapler. Go to “455 staple jam” on page 3-48.
4yy.xx Paper Jam
Check [area]
Jam is detected at the bridge unit. Go to “4yy.xx paper jams” on page 3-44.
User status and attendance messages
User primary message Explanation