Diagnostic information 2-177
5058-030
381.41 Communication error with booklet controller card assembly
401.01 Sensor (finisher media entrance) static jam
Step Action and questions Yes No
1 Check the booklet controller card
assembly and the finisher
controller card assembly for
proper connection.
Is the above component
properly connected?
Go to step 2. Replace the connection.
2
Perform a POR.
Does the error continue when
the power is turned off/on?
Replace the booklet controller
card assembly. Go to “Booklet
controller card assembly
removal” on page 4-250.
Problem resolved
3
Perform a POR.
Does the error continue when
the power is turned off/on?
Replace the finisher PCBA. Go to
“Finisher PCBA removal” on
page 4-281.
Problem resolved
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any
media fragments?
Go to step 2. Remove any media or media
fragments.
2
Check the sensor (finisher media
entrance) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (finisher
media entrance).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to step 4. Go to step 3.
3
Check the sensor (finisher media
entrance) for proper connection.
Is the above sensor properly
connected?
Replace the sensor (finisher
media entrance).
Go to “Sensor (finisher media
entrance) removal” on
page 4-320.
Replace the connection.
4
Check the finisher controller card
assembly for proper connection.
Is the above component
properly connected?
Go to step 5. Replace the connections.
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