Diagnostic information 2-31
5058-030
491.05
Service finisher error
Sensor (booklet media entrance) lag
jam
The sensor (booklet media entrance)
activated, but did not clear within the
specified time.
Go to “491.05 Sensor (booklet media
entrance) lag jam” on page 2-202.
492.01
Service finisher error
Sensor (booklet compiler media
present) static jam
Media remains detected by the sensor
(booklet compioler media present).
Go to “492.01 Sensor (booklet compiler
media present) static jam” on
page 2-203.
493.01
Service finisher error
Sensor (booklet media exit) static jam Media remains detected by the sensor
(booklet media exit).
Go to “493.01 Sensor (booklet media
exit) static jam” on page 2-204.
493.03
Service finisher error
Sensor (booklet media exit) late jam The media is late reaching the sensor
(booklet media exit) within the specified
time.
Go to “493.03 Sensor (booklet media
exit) static jam” on page 2-205.
493.05
Service finisher error
Sensor (booklet media exit) lag jam The sensor (booklet media exit) activated,
but did not clear within the specified time.
Go to “493.05 Sensor (booklet media
exit) lag jam” on page 2-206.
8xx service error codes
Error code Description Action
849.00
Service hard drive
error
Hard drive/configuration ID mismatch The device does not have a hard drive
installed, even though its configuration ID
indicates that a hard drive should be
present.
Go to “849.00 Hard drive failure” on
page 2-208.
9xx service error codes
Error code Description Action
900.xx
System software
error
Unrecoverable RIP software error /
illegal trap
Go to “Steps before starting the 9yy
service checks” on page 2-209.
Go to “900.xx System software error”
on page 2-211.
910.02
Service data error
Data communication error Firmware upgrade is needed.
Go to “910.02–910.07 Data
communication error” on page 2-214.
4xx service error codes
Error code Description Action
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