2-114 Service Manual
5058-030
244.01 Sensor (tray 4 feed out) static jam
6
Check the tray module upper
transport motor for proper
operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch PRINTER MOTOR
TESTS.
4. Touch 1TM/3TM/TTM upper
transport motor.
Does the above component
operate properly?
Go to step 8. Go to step 7.
7
Check the tray module upper
transport motor for proper
connection.
Is the above component
properly connected?
Replace the tray module upper
transport motor. Go to
“Tray
module upper transport motor
removal” on page 4-214.
Replace the connections.
8
Check the the tray module
controller PCBA for proper
connection.
Is the above component
properly connected?
Replace the tray module
controller PCBA. Go to “Tray
module controller PCBA
removal” on page 4-206.
Go to step 9.
Replace the connections.
9
POR the machine, and perform a
print test. Go to “PRINT TESTS”
on page 3-22.
Does the error continue?
Replace the lower engine PCBA.
Go to “Lower engine PCBA
removal” on page 4-98.
Problem resolved
10
POR the machine, and perform a
print test. Go to “PRINT TESTS”
on page 3-22.
Does the error continue?
Replace the upper printer engine
PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-181.
Problem resolved
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any
media fragments?
Go to step 2. Remove any media or media
fragments.
Step Action and questions Yes No
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