Lexmark C950 - Media Damage

Diagnostic information 2-241
5058-030
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Media damage
6
POR the machine.
Does the problem remain?
Replace the
registration/
transport roller
assembly.
Go to
“Registration/
transport roller
assembly
removal” on
page 4-143.
Problem
resolved
Step Check Yes No
1 Check printer installation placement.
Check the installation surface for irregularities.
Check for missing printer foot.
Is the setup surface normal?
Go to step 2. Correct the
installation
placement.
2
Check the media feed.
Remove the media tray assembly.
Properly load media in the media tray assembly.
Properly install the media tray assembly in the printer.
Reprint the defective image.
Does the problem remain?
Go to step 3. Problem
resolved
3
Check the printer media type settings. Ensure the
settings match the media being used.
Does the problem remain?
Go to step 4. Problem
resolved
Step Check Yes No
Leading edge
Trailing edge