2-242 Service Manual
5058-030
4
Check the media condition. Ensure the recommended
media is being used.
Load new, dry, recommended media.
Reprint the defective image.
Does the problem remain?
Go to step 5. Problem
resolved
5
Check the 2nd transfer roller for contamination and
wear.
Is the 2nd transfer roller free of excess wear and
contamination?
Go to step 6. Replace the 2nd
transfer roller.
Go to “2nd
transfer roller
removal” on
page 4-24.
6
Check the registration transport roller assembly.
Are all drive rollers on the registration transport
roller assembly free of contamination, wear and
damage?
Go to step 7. Replace
registration
transport roller
assembly.
Go to
“Registration/
transport roller
assembly
removal” on
page 4-143.
7
Check the heat belt and pressure roll in the fuser
assembly for scratches or defects.
CAUTION: The fuser assembly might be
hot. Allow the fuser assembly to cool.
Remove the fuser assembly.
Is there contamination or cracks on the heat belt
and/or pressure roll?
Replace the
fuser assembly.
Go to “Fuser
assembly
removal” on
page 4-78.
Inspect the
machine for
obstructions in
the media path.
Step Check Yes No
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