Diagnostic information 2-245
5058-030
Deletions
Step Check Yes No
1 Check the media condition.
Load new, dry, recommended media.
Reprint the defective image.
Does the problem remain?
Go to step 2. Problem
resolved
2
Make sure the PC cartridges are properly installed.
Does the problem remain?
Go to step 3. Problem
resolved
3
Check the 2nd transfer roller for contamination and
wear.
Is the 2nd transfer roller free of excess wear and
contamination?
Go to step 4. Replace the 2nd
transfer roller.
Go to “2nd
transfer roller
removal” on
page 4-24.
4
POR the machine.
Does the problem remain?
Replace the
transfer belt
assembly. Go to
“Transfer belt
assembly
removal” on
page 4-168.
Problem
resolved.
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