Diagnostic information 2-45
5058-030
120.01 Fuser motor failure
2
Replace the tray module
controller PCBA. Go to “Tray
module controller PCBA
removal” on page 4-206.
Does the error remain?
Go to step 3. Problem resolved
3
POR the machine.
Does the error continue?
Replace the lower engine PCBA.
Go to “Lower engine PCBA
removal” on page 4-98.
Go to step 6.
Problem resolved
4
POR the machine.
Does the error continue?
Replace the upper printer engine
PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-181.
Problem resolved
Step Action and questions Yes No
1 Check the fuser motor for proper
operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch PRINTER MOTOR
TESTS.
4. Touch Fuser/lower redrive/
1st transfer retract motor.
Does the above component
operate properly?
Go to step 3. Go to step 2.
2
Check the fuser motor for proper
connection.
Is the above component
properly connected?
Replace the fuser motor.
Go to “Fuser/lower redrive/1st
BTR retract motor removal” on
page 4-91.
Replace the connections.
3
POR the machine.
Does the error continue?
Replace the lower engine PCBA.
Go to “Lower engine PCBA
removal” on page 4-98.
Go to step 4.
Problem resolved
4
POR the machine.
Does the error continue?
Replace the upper printer engine
PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-181.
Problem resolved
Step Action and questions Yes No
To Next Page
Loading...
Need help?
General
