2-218 Service Manual
5058-030
956.03 RIP card assembly FPGA failure
980.04 Duplex controller card assembly communication failure
Step Action and questions Yes No
1 Perform a POR.
Does the error occur when the
power is turned off/on?
Go to step 2. Perform several print tests.
If the problem remains, then go to
step 2.
2
Turn the printer off for 60
seconds.
Does the error occur when the
power is turned off/on again?
Replace the RIP PCBA.
Go to “RIP PCBA removal” on
page 4-144.
Problem solved.
Step Action and questions Yes No
1 Check the duplex unit for proper
installation.
Remove duplex unit assembly,
and reinstall it.
Perform a 2-sided print test.
Does the error still occur?
Go to step 2. Problem solved.
2
Check the duplex controller card
assembly and printer engine card
assembly for proper connection.
Are the connections on the
duplex controller card
assembly and the connector
P417 on the printer engine card
assembly connected?
Go to step 3. Replace the connection.
3
Perform a 2-sided print test.
Does the error still occur?
Replace the printer left duplex
door assembly.
Go to “Printer left duplex door
assembly removal” on
page 4-136.
Go to step 4.
Problem solved.
4
POR the machine, and perform a
print test. Go to
“PRINT TESTS”
on page 3-22.
Does the error continue?
Replace the upper printer engine
PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-181.
Go to step 5.
Problem resolved
5
POR the machine, and perform a
print test. Go to “PRINT TESTS”
on page 3-22.
Does the error continue?
Replace the lower engine PCBA.
Go to “Lower engine PCBA
removal” on page 4-98.
Problem resolved
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