Diagnostic information 2-187
5058-030
483.01 Sensor (buffer path) static jam
5
Check the buffer/transport
stepper motor for proper
connection.
Is the above component
properly connected?
Replace the stepper motor.
Go to “Stepper motor (buffer/
transport) and belt (buffer/
transport) removal” on
page 4-344.
Replace the connections.
6
Check the finisher diverter gate
solenoid (upper bin) for proper
operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR
TESTS.
4. Touch Finisher diverter gate
solenoid (upper bin).
Does the above component
operate properly?
Go to step 8. Go to step 7.
7
Check the finisher diverter gate
solenoid for proper connection.
Is the above component
properly connected?
Replace the finisher diverter gate
solenoid.
Go to “Finisher diverter gate
solenoid removal” on
page 4-275.
Replace the connection.
8
Check the finisher PCBA for
proper connection.
Is the above component
properly connected?
Go to Step 9. Replace the connections.
9
POR the machine.
Does the error continue?
Replace the finisher PCBA.
Go to “Finisher PCBA removal”
on page 4-281.
Problem resolved
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any
media fragments?
Go to step 2. Remove any media or media
fragments.
Step Action and questions Yes No