2-136 Service Manual
5058-030
354.xx Tray 5 lift motor failure
Step Action and questions Yes No
1 Check the sensor (tray 5 media
level) on the tray 5 media feeder.
Is the sensor properly
attached?
Go to step 2. Reattach the sensor.
2
Check the sensor for proper
operation.
Navigate to:
Diagnostics mode >
Sensor tests > Sensor (tray 5
media level)
Does the display on the
operator panel change every
time the sensing area of the
sensor is interrupted or
blocked?
Go to step 4. Go to step 3.
3
Check the sensor for proper
connection.
Is it properly connected?
Replace the sensor. Go to
“Sensor (tray 5 media level)
removal” on page 4-384.
Reseat the cable.
4
Check the tray 5 media feed lift
motor for proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
Navigate to:
Diagnostics mode >
Motor
tests > Printer Motor
Tests > Tray 5 Feed/Lift Motor
Does it operate properly?
Go to step 6. Go to step 5.
5
Check the motor for proper
connection.
Is it properly connected?
Replace the media feed lift motor.
Go to
“HCF feed lift motor
removal” on page 4-360.
Reseat the cable.
6
POR the machine and perform a
print test.
Does the error continue?
Replace the tray media feeder.
Go to
“HCF feed unit removal”
on page 4-362.
Problem resolved.
7
POR the machine and perform a
print test.
Does the error continue?
Replace the lower engine PCBA.
Go to
“Lower engine PCBA
removal” on page 4-98.
Problem resolved.