Diagnostic information 2-133
5058-030
324.xx Tray 2 lift motor failure
Step Action and questions Yes No
1 Check the sensor (tray 2 media
level) on the tray 2 media feeder.
Is the sensor properly
attached?
Go to step 2. Reattach the sensor.
2
Check the sensor for proper
operation.
Navigate to:
Diagnostics mode >
Sensor tests > Sensor (tray 2
media level)
Does the display on the
operator panel change every
time the sensing area of the
sensor is interrupted or
blocked?
Go to step 4. Go to step 3.
3
Check the sensor for proper
connection.
Is it properly connected?
Replace the sensor. Go to
“Sensor (media level) removal”
on page 4-197.
Reseat the cable.
4
Check the tray 2 media feed lift
motor for proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
Navigate to:
Diagnostics mode >
Motor
tests > Printer Motor
Tests > Tray 2 Feed/Lift Motor
Does it operate properly?
Go to step 6. Go to step 5.
5
Check the motor for proper
connection.
Is it properly connected?
Replace the media feed lift motor.
Go to
“Media feed lift motor
removal” on page 4-115.
Reseat the cable.
6
POR the machine and perform a
print test.
Does the error continue?
Replace the tray media feeder.
Go to
“Tray module media
feeder removal” on page 4-208.
Problem resolved.
7
POR the machine and perform a
print test.
Does the error continue?
Replace the lower engine PCBA.
Go to
“Lower engine PCBA
removal” on page 4-98.
Problem resolved.
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