2-8 Service Manual
5058-030
38 Memory full Try one or more of the following:
• Touch Cancel job to clear the message.
• Install additional printer memory.
39 Complex page,
some data may not
have printed
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.
40 [color] invalid refill,
change cartridge
Replace the specified cartridge to continue printing.
50 PPDS font error Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• The printer cannot find a requested font. From the PPDS menu, select Best Fit,
and then select On. The printer will find a similar font and reformat the affected
text.
• Cancel the current print job.
51 Defective flash
detected
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
52 Not enough free
space in flash memory
for resources
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are
deleted.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.
53 Unformatted flash
detected
Try one or more of the following:
• Touch Continue to stop the defragment operation and continue printing.
• Format the flash memory. If the error message remains, the flash memory may
be defective and require replacing.
54 Network [x] software
error
Try one or more of the following:
• Touch Continue to continue printing.
• Turn the printer off, wait for about 10 seconds, and then turn the printer back
on.
• Upgrade (flash) the network firmware in the printer.
54 Serial option [x] error Try one or more of the following:
• Check that the serial cable is properly connected and is the correct one for the
serial port.
• Check that the serial interface parameters (protocol, baud, parity, and data bits)
are set correctly on the printer and host computer.
• Touch Continue to continue printing.
• Turn the printer power off and then back on to reset the printer.
54 Standard network
software error
Try one or more of the following:
• Touch Continue to continue printing.
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
55 Unsupported option
in slot [x]
1. Turn the printer off.
2. Unplug the power cord from the wall outlet.
3. Remove the unsupported option card from the printer system board, and then
replace it with a supported card.
4. Connect the power cord to a properly grounded electrical outlet.
5. Turn the printer back on.
User status and attendance messages
User primary message Explanation