Diagnostic information 2-25
5058-030
381.03
Service finisher error
Sensor (rear tamper HP) late error The sensor (rear tamper HP) did not
activate within the specified time.
Go to “381.03 Sensor (rear tamper HP)
late jam” on page 2-138.
381.04
Service finisher error
Sensor (rear tamper HP) lag error The sensor (rear tamper HP) activated, but
did not clear within the specified time.
Go to “381.04 Sensor (rear tamper HP)
lag jam” on page 2-139.
381.05
Service finisher error
Sensor (stapler carriage HP) late error The sensor (stapler carriage HP) did not
activate within the specified time.
Go to “381.05 Sensor (stapler carriage
HP) late jam” on page 2-140.
381.06
Service finisher error
Sensor (stapler carriage HP) lag error The sensor (stapler carriage HP) activated
but did not clear within the specified time.
Go to “381.06 Sensor (stapler carriage
HP) lag jam” on page 2-141.
381.07
Service finisher error
Stapler unit error The sensing area of the sensor (stapler
unit motor HP) inside the stapler unit
assembly is not interrupted within the
specified timer after the stapler unit motor
starts moving to the home position.
Go to “381.07 Stapler unit failure” on
page 2-142.
381.08
Service finisher error
Sensor (media eject clamp HP) late
error
The sensor (media eject clamp HP) didn’t
activate within the specified time.
Go to “381.08 Sensor (media eject
clamp HP late jam” on page 2-142.
381.09
Service finisher error
Sensor (media eject clamp HP) lag
error
The sensor (media eject clamp HP)
activated, but did not clear within the
specified time.
Go to “381.09 Sensor (media eject
clamp HP) lag jam” on page 2-143.
381.10
Service finisher error
Sensor (media eject shaft HP) late
error
The sensor (media eject clamp HP) did not
activate within the specified time.
Go to “381.10 Sensor (media eject shaft
HP) late jam” on page 2-144.
381.11
Service finisher error
Sensor (media eject shaft HP) lag error The sensor (media eject shaft HP)
activated, but did not clear within the
specified time.
Go to “381.11 Sensor (media eject shaft
HP) lag jam” on page 2-146.
381.12
Service finisher error
Stacker bin error The sensor (stacker bin level encoder) did
not activate within the specified time after
the tray starts to lift.
Go to “381.12 Stacker bin failure” on
page 2-147
.
3xx service errors
Error code Description Action