Xerox Phaser 7100 Service Manual

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-96
802.1x Certificate Failure
The root server certificate for the authentication server is not stored in the printer or it is mismatched.
Applicable Fault Code
• 016-403: 802.1x Authentication Certificate Mismatch
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
802.1x Inside Failure
An internal error has occurred in the 802.1x supplicant function of the printer. An incorrect protocol
signal was received from the authentication server.
Applicable Fault Code
• 016-404: Other 802.1x Authentication Errors
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Store the root server certificate for the authentication server in the printer.
2. If the root server certificate of the authentication server cannot be obtained, disable the 802.1x
setting item [Server Certificate Verification] in the device.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• I/P PWB, PL 12.4.1
Troubleshooting Procedure
Step Actions and Questions
1. Retry the same operation. If this does not correct the situation, replace the I/P PWB (REP 12.17
Image Processor (I/P) PWB on page 4-228).

Xerox Phaser 7100 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 52, 000 pages
Processor	667 MHz
Memory (Standard)	256 MB
Paper Input Capacity (Maximum)	2, 050 sheets
Paper Output Capacity	250 sheets
Duplex Printing	Automatic
Type	Color Laser Printer
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Supported Media Sizes	A4, A5, B5, Letter, Legal
First Page Out (Black)	9 seconds
First Page Out (Color)	9 seconds
Print Languages	PCL 6, PostScript 3
Network Connectivity	Ethernet
Print Speed	Up to 30 ppm