Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-78
Fuser Unit Exit Sensor Jam
The Fuser Unit has failed due to one of the following problems.
• After a paper that had stopped at the Registration position was transported again, the paper did
not reach the Fuser Exit Sensor within the specified time.
• After the Fuser Exit Sensor has detected a paper, the paper passed by the Fuser Exit Sensor before
the specified time.
Applicable Fault Codes
• 010-105: Fuser Unit Exit Sensor On Jam
• 010-112: Fuser Unit Exit Out Early Jam
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• Fuser Motor (Fuser Drive Assembly), PL 4.2.16
• 2nd BTR (Transfer Roller), PL 4.3.18
• Registration Sensor, PL 5.1.3
• Registration Roller (Registration Chute Assembly), PL 5.1.1
• Registration Clutch, PL 5.1.11
• Exit Roller (Fuser Unit), PL 10.1.1
• Fuser Exit Sensor (Fuser Unit), PL 10.1.1
• Paper Handling Motor (Paper Handling Drive Assembly,
PL 11.1.19
• MCU PWB, PL 12.1.15
Troubleshooting Procedure
Step Actions and Questions Yes No
1. Check the paper transport path
Is there any debris on the paper transport path?
Remove the debris. Go to step 2.
2. Check the installation of the Registration Roller
(Registration Chute) (REP 5.1 Registration Chute
Assembly on page 4-114).
Is the Registration Chute installed properly?
Go to step 3. Reinstall the
Registration Chute.