Xerox Phaser 7100

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-350
116-387 MRC HW Fatal Error
A fatal error has occurred.
Applicable Fault Code
• 116-387: MRC HW Fatal Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• 1 GB DDR DIMM, PL 12.4.2
• Image Processor PWB, PL 12.4.1
Troubleshooting Procedure
Step Actions and Questions
1. Replace the I/P PWB RAM (REP 12.18 Memory (Standard) on page 4-232).
2. If the problem persists, replace the I/P PWB (REP 12.17 Image Processor (I/P) PWB on page 4-228).