Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-184
DMA Transfer Fail
During compression/expansion, although the specified data has been input, the compression/
expansion process does not end. This is very likely to occur due to software malfunction or data
corruption (RAM/HDD).
Applicable Fault Code
• 024-364: <Image Output> DMA Transfer Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
024-367/ 024-368
Error has occurred due to one of the following problems.
• Incorrect Line Sync was detected.
• An error has occurred when accessing the PCI due to problems with the PCI bus
Applicable Fault Codes
• 024-367: Other errors from Decompress (Extension)
• 024-368: <Image Output> PCI Bus Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Pull out and insert the System Memory to check the installation.
2. Replace the RAM (REP 12.18 Memory (Standard) on page 4-232
3. Refer to HDD System Fail on page 2-408.
4. Refer to Common System Fail on page 2-406.
Troubleshooting Procedure
Step Actions and Questions
1. Go to HDD System Fail on page 2-408.
2. If the problem persists, go to Common System Fail on page 2-406.
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