Xerox Phaser 7100

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-110
Remote Download Server Connection Error
The port of the connection destination Remote Download server is not open.
Applicable Fault Code
• 016-537: Remote Download Server Connection Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Remote Download File Write Error
The FW update file that was obtained from the Remote Download server cannot be saved properly into
the HDD.
Applicable Fault Code
• 016-538: Remote Download File Write to HDD Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Check the network connection setting (port) of the Remote Download server.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• HDD Productivity Kit, PL 12.4.20
Troubleshooting Procedure
Step Actions and Questions
1. Check the HDD for free space and delete unnecessary files.
Or, replace the HDD (REP 12.21 Hard Disk Drive (Optional) on page 4-236).