Xerox Phaser 7100 Service Manual

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-160
CA Server Fatal Error
Server Exception message was received from the CA authentication server during the CA
authentication process.
Applicable Fault Code
• 018-508: CA Authentication Server Fatal Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Detected User Duplication, in LDAP
Two or more entries that have the same information as the currently used Smart Card were found in
the database of the LDAP server.
Applicable Fault Code
• 018-595: Duplicate IDs were detected at ICCG external authentication (LDAP protocol)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. User authentication has failed. The entered user name or password is invalid.
Verify that the user name and password are correct and input them again.
Troubleshooting Procedure
Step Actions and Questions
1. Make corrections so that the user entries in the database of the LDAP server do not have the same
Smart Card information.

Xerox Phaser 7100 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 52, 000 pages
Processor	667 MHz
Memory (Standard)	256 MB
Paper Input Capacity (Maximum)	2, 050 sheets
Paper Output Capacity	250 sheets
Duplex Printing	Automatic
Type	Color Laser Printer
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Supported Media Sizes	A4, A5, B5, Letter, Legal
First Page Out (Black)	9 seconds
First Page Out (Color)	9 seconds
Print Languages	PCL 6, PostScript 3
Network Connectivity	Ethernet
Print Speed	Up to 30 ppm