Xerox Phaser 7100

Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-195
(Y/ M/ C) Toner Cartridge Error: Life End
Toner (Y/ M/ C/ K) error has occurred due to one of the following problems.
• Printing cannot be continued during color printing because (Y/ M/ C) toner has run out. Or, color
printing was specified when printing cannot be continued because (Y/ M/ C) toner has run out.
• Toner K is Empty and any of the Toner YMC is also Empty.
Applicable Fault Codes
• 024-923: Operation Y Toner Empty
• 024-924: Operation M Toner Empty
• 024-925: Operation C Toner Empty
• 093-963: Plural Toner Empty
Initial Actions
• Check the Toner Cartridge life. Access CWIS > Status > Consumables.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• Toner Cartridge (Y/ M/ C), PL 8.1.1 - PL 8.1.3
Troubleshooting Procedure
Step Actions and Questions
1. Replace the Toner Cartridge (Y/ M/ C) (REP 8.0 Toner Cartridge Assembly (Y/ M/ C/ K) on page 4-136).