Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-230
F/W Error
IM software control error detected.
Applicable Fault Code
• 041-310: IM Logic Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• MCU PWB, PL 12.1.15
Troubleshooting Procedure
Step Actions and Questions Yes No
1. Check the firmware version of the MCU PWB.
Is it the latest MCU PWB firmware version?
Replace the MCU PWB
(REP 12.4 MCU PWB
on page 4-206).
Update firmware
(Firmware Update on
page 6-22).
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