Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-167
A Connection to Host/ Proxy has Timed Out
Communication timeout has occurred. libcURL returned ‘CURLE_OPERATION_TIMEOUTED’.
Applicable Fault Code
• 021-508: Communication Timeout
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Check the following:
• Check the connection of the LAN cable.
• Check the default gateway settings.
• Check the subnet mask settings.
• Check the EP server settings. (Chain-Link (920-003~920-006))
For BB-Direct configuration, check the following:
• Check the EP proxy server settings. (Chain-Link (920-035 to 920-039) or KO settings)
2. If the problem persists after checking the above settings, there may be a network failure or the FQDN
of the EPA server may have been changed (if the EPA Server is used). Contact the client's Network
Administrator.