Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-391
124-344 All Billings Meter/ 124-346 All Billings Count Types Mismatch
Billing error has occurred due to one of the following problems.
• The Billing Meter Types that are stored in multiple locations are all different.
• The Billing Count Types that are stored in multiple locations are all different.
Applicable Fault Codes
• 124-344: Billing Meter Type Fail (different at all 3 locations)
• 124-346: Billing Count Type Fail (different at all 3 locations)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• MCU PWB, PL 12.1.15
• Image Processor PWB, PL 12.4.1
Troubleshooting Procedure
Step Actions and Questions
1. Replace the MCU PWB (REP 12.4 MCU PWB on page 4-206).
2. If the problem persists, replace the I/P PWB (REP 12.17 Image Processor (I/P) PWB on page 4-228).