Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-18
Preventive Diag
DC122 Shutdown History
The DC122 Shutdown History routine provides Paper Jam and other faults history up to 20 previous
errors.
Notes:
• Only jams and faults are registered in the History.
• Selecting Exit Diagnostics - Exit (Clear Log) when exiting from the Diag Mode will
automatically clear the History.
• The History cannot be cleared by DC301 NVM Initialize.
• Jams and faults that occur during the execution of the Diag will also be registered.
Paper Jam
1. Enter Service Diagnostics menu (Entering Service Diagnostics on page 2-14).
2. Press Right Arrow to display Preventive Diag DC122 SDHistory.
3. Press Right Arrow to display DC122 SDHistory Paper Jam.
4. Press Right Arrow to display the history information (Chain-Link No., Total DV, Date, Time).
Note: For previous error history, press Down Arrow display the error information.
5. Press Menu to return to the Diagnostics Preventive Diag menu.
Other Faults
1. Enter Service Diagnostics menu (Entering Service Diagnostics on page 2-14).
2. Press Right Arrow to display Preventive Diag DC122 SDHistory.
3. Press Right Arrow to display DC122 SDHistory Paper Jam.
4. Press Down Arrow to display DC122 SDHistory Other Faults.
5. Press Right Arrow to display the history information (Chain-Link No., Total DV, Date, Time).
Note: For previous error history, press Down Arrow to display the error information.
6. Press Menu to return to the Diagnostics Preventive Diag menu.