Xerox Phaser 7100 Service Manual

Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-129
Other Error
An unexpected error occurred during printing due to one of the following problems.
• Paper types cannot be determined because all the settings for Custom Paper Priority are set to
Disabled in CWIS, etc.
• This error is not related to the ART system commands/ forms.
• ESCP command error.
• Incorrect control code from the input stream, etc.
Applicable Fault Code
• 016-721: An unexpected error occurred at the PLW decomposer during printing
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
PDL Auto Switch Fail
Print language auto judgment has failed. This does not occur in PCL5/ ESCP printers.
Applicable Fault Code
• 016-726: <Auto Judgment Error> Auto SW judgment has failed.
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. In CWIS, set the Custom Paper Priority to Enable.
Troubleshooting Procedure
Step Actions and Questions
1. In CWIS, set a longer time for Auto Output Time by selecting Port Settings > Parallel.
2. Replace the parallel cable.
3. If a long parallel cable is used, use a short cable (genuine) and try printing again.
4. In CWIS, change the print language from Auto to ARTEX or PS fixed by selecting Emulation Settings
> Print Mode.

Xerox Phaser 7100 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 52, 000 pages
Processor	667 MHz
Memory (Standard)	256 MB
Paper Input Capacity (Maximum)	2, 050 sheets
Paper Output Capacity	250 sheets
Duplex Printing	Automatic
Type	Color Laser Printer
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Supported Media Sizes	A4, A5, B5, Letter, Legal
First Page Out (Black)	9 seconds
First Page Out (Color)	9 seconds
Print Languages	PCL 6, PostScript 3
Network Connectivity	Ethernet
Print Speed	Up to 30 ppm