Xerox Phaser 7100

Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-155
PLW Print Instruction Fail
The Job cannot be executed with the specified combination of print parameters (Stored File Size, Paper
Size, Paper Tray, Duplex Settings, and output tray).
Applicable Fault Code
• 016-799: Print Instruction Combination (Stored File Size, Paper Size, Paper Tray, Duplex Settings,
and Output Tray) Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
HDD Access Error
HDD Full was detected because Store to Folder, Print from Folder, Delayed Print, Sample Set, Scheduled
Print, etc. was specified when the HDD partition/ide0c capacity is low. For print jobs, only the portion
that is stored in the HDD is printed and then the job is ended. Therefore, this fault does not occur in
[Job Fail 16-748].
Applicable Fault Code
• 016-981: Full status Detected at HDD Access. An error where the Full is not cleared even after
some time has passed. (One or more pages are already stored.)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Perform the printer job again.
Troubleshooting Procedure
Step Actions and Questions
1. Either split the job pages so as not to allow it to become Full, or reduce the resolution if possible.
2. Delete unnecessary Folder documents, Secure Print documents, Delayed Print documents, and etc. to
secure HDD capacity and try the operation again.