Xerox Phaser 7100 Service Manual

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-112
Authentication Agent Error 556
The system has timed out during database processing. The database that the ApeosWare
Authentication Agent is connected to has overloaded and resulted in an error.
Applicable Fault Code
• 016-556: Authentication Agent Error *SERVICE_IS_PROCESSING
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Authentication Agent Error 557
Other error has occurred in the authentication. This is an internal error of the ApeosWare
Authentication Agent.
Applicable Fault Code
• 016-557: Authentication Agent Error *INTERNAL_ERROR
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. The service is currently overloaded. Wait for a while before trying to authenticate again.
If the problem persists, check the ApeosWare Authentication Agent.
Troubleshooting Procedure
Step Actions and Questions
1. Check the ApeosWare Authentication Agent.

Xerox Phaser 7100 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 52, 000 pages
Processor	667 MHz
Memory (Standard)	256 MB
Paper Input Capacity (Maximum)	2, 050 sheets
Paper Output Capacity	250 sheets
Duplex Printing	Automatic
Type	Color Laser Printer
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Supported Media Sizes	A4, A5, B5, Letter, Legal
First Page Out (Black)	9 seconds
First Page Out (Color)	9 seconds
Print Languages	PCL 6, PostScript 3
Network Connectivity	Ethernet
Print Speed	Up to 30 ppm