Xerox Phaser 7100 Service Manual

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-112
Authentication Agent Error 556
The system has timed out during database processing. The database that the ApeosWare
Authentication Agent is connected to has overloaded and resulted in an error.
Applicable Fault Code
• 016-556: Authentication Agent Error *SERVICE_IS_PROCESSING
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Authentication Agent Error 557
Other error has occurred in the authentication. This is an internal error of the ApeosWare
Authentication Agent.
Applicable Fault Code
• 016-557: Authentication Agent Error *INTERNAL_ERROR
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. The service is currently overloaded. Wait for a while before trying to authenticate again.
If the problem persists, check the ApeosWare Authentication Agent.
Troubleshooting Procedure
Step Actions and Questions
1. Check the ApeosWare Authentication Agent.

Xerox Phaser 7100 Specifications

General

Brand	Xerox
Model	Phaser 7100
Category	Printer
Language	English