Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-140
HDD Full
Full status was detected at HDD access. Either the job was canceled or user intervention is required in
016-981.
Applicable Fault Code
• 016-748: FULL Status Detected at Folder Access and Job is Canceled
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
JCL Syntax Error
JCL syntax error has occurred due to one of the following problems.
• The print language received from the Print Driver is a print language that cannot be printed by the
printer.
• Contents Bridge was used to attempt to print a PDF file through a printer that cannot process
PDF.
Applicable Fault Code
• 016-749: PJL/XPJL Detected an Unprintable Print Language
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Split the job pages so as not to allow it to become Full, or reduce the resolution if possible.
2. Delete unnecessary Folder documents, Secure Print documents, Delayed Print documents, and etc. to
secure the HDD capacity and try to print again.
Troubleshooting Procedure
Step Actions and Questions
1. For Error #1:
Use the Print Driver of the printer to print. Depending on PostScript, etc. options are necessary to print
the desired print language.
For Error #2:
Do not use Contents Bridge to print a PDF file.