Xerox Phaser 7100

Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-221
SMB Protocol Error 4-044
SMBCL_NG_INV_SECMODE The authentication server is operating under a common security mode.
Applicable Fault Code
• 027-584: SMB Protocol Error (4-044)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Network Cable Disconnected
During the network cable disconnection check before the Login to Remote Account operation, it was
detected that the cable is disconnected.
Applicable Fault Code
• 027-701: Cable Disconnection Detected at Login to Remote Account
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Procedure
Step Actions and Questions
1. The Authentication Server might have been set to Win95/Win98/Me.
Set the Authentication Server might have to a Windows other than Win95/Win98/Me.
Troubleshooting Procedure
Step Actions and Questions
1. Check the disconnected cable and reconnect it.