Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-147
SMTP Server Connect Error
SMTP Server Response Code: 421 or 451.
Applicable Fault Code
• 016-764: SMTP Server Connection Fail (when connecting to the server)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
SMTP Server HDD Full
SMTP Server Response Code: 452.
Applicable Fault Code
• 016-765: SMTP Server HDD Full (after connecting to the server)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Wait for a while and then perform the operation again.
2. If error persists, contact the Network Administrator.
Troubleshooting Procedure
Step Actions and Questions
1. Contact the SMTP Server Administrator.
2. Retrieve E-mails in the SMTP Server HD.
Check the server capacity.