Xerox Phaser 7100

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-108
LDAP SSL Error 116
SSL authentication error of the LDAP server. The Server Name and the Certificate are not matched.
Applicable Fault Code
• 016-526: LDAP-SSL Authentication Error 116 (The Server Name and the Certificate are
mismatched)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Remote Download Server Timeout
There was no response within the specified time (45 sec) when connecting to the Remote Download
server.
Applicable Fault Code
• 016-529: Remote Download Server Timeout
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Make sure that the address of the LDAP Server that is set in the device matches the address that is
listed in the LDAP Server SSL Certificate.
Note: Although you can also avoid this problem by turning Off the [SSL Server Verification] setting at
the device, take note that this will render it unable to guarantee the authenticity of the LDAP Server it
is connecting to.
Troubleshooting Procedure
Step Actions and Questions
1. Check the network connection.
Check that the Remote Download server is properly configured and operating on the network.