Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-107
LDAP SSL Error 114
SSL authentication error of the LDAP server. The Server Certificate is not yet valid.
Applicable Fault Code
• 016-524: LDAP-SSL Authentication Error 113 (The Server Certificate Data is invalid)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
LDAP SSL Error 115
SSL authentication error of the LDAP server. The Server Certificate has expired.
Applicable Fault Code
• 016-525: LDAP-SSL Authentication Error 115 (The Server Certificate has expired)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Change the LDAP Server SSL Certificate with a valid one.
Note: Although this error can be avoided by setting the [Authentication with SSL] under [LDAP Server
/ Directory Service] to [Off] at the printer, that this will render it unable to guarantee the authenticity
of the LDAP Server it is connecting to.
Troubleshooting Procedure
Step Actions and Questions
1. Change the LDAP Server SSL Certificate with a valid one.
Note: Although you can also avoid this problem by turning Off the [SSL Server Verification] setting at
the device, that this will render it unable to guarantee the authenticity of the LDAP Server it is
connecting to.
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