Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-198
Tray (1/ 2/ 3/ 4) Out of Place
The system detected that Tray 1/ 2/ 3/ 4 was not installed.
Applicable Fault Codes
• 024-946: Tray 1 Out Of Place
• 024-947: Tray 2 Out Of Place
• 024-948: Tray 3 Out Of Place
• 024-949: Tray 4 Out Of Place
Initial Actions
• Inspect the tray to ensure that it is free of obstructions, is loaded with supported paper, and the
Guides are adjusted correctly.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• Tray 1 Paper Size Switch, PL 2.1.6
• Tray Assembly 250, PL 2.1.11
• Tray Assembly 550, PL 15.1.1
• Tray 2/3/4 Paper Size Switch, PL 15.1.5
Troubleshooting Procedure
Step Actions and Questions
1. Reseat the Tray.
If the Tray is seated properly, check the Paper Size Switch in DC330 Component Control on page 2-26.
If it works, replace the Tray.
If it doesn't work, replace the Paper Size Switch.
•Tray 1 Paper Size Switch (REP 2.6 Size Switch Holder Assembly on page 4-43)
• Tray 2/3/4 Paper Size Switch (REP 15.3 Size Switch Holder Assembly on page 4-263)